Scammers are increasingly targeting rideshare drivers, aiming to exploit their trust and steal money or personal information. We’ll delve into some current scams specifically targeting rideshare drivers, so you can stay educated and avoid giving out your information to the wrong person.
Phishing Scams via the App
Phishing is a tactic where scammers constantly send emails, texts, or even make phone calls that look real, but are not, in an attempt to gain access to an individual’s information.
These occur directly through the rideshare app. Scammers may pose as passengers with urgent requests, like needing a ride to the airport and claiming they accidentally entered the wrong payment information. They’ll pressure the driver to accept a cash payment or send money through third-party apps like Venmo outside the platform, often for a seemingly inflated fare.
How to Spot It:
- Be cautious of passengers requesting payment outside the rideshare app.
- Never share personal financial information like bank account details or login credentials.
- Report any suspicious activity to the rideshare platform immediately.
Deceptive “Deactivation Appeal” Support
Scammers preying on vulnerable drivers may use their fear of losing their income stream by posing as “deactivation appeal” specialists. They use social platforms to target drivers who have been deactivated from the rideshare platform and offer “guaranteed” or “faster” reinstatement for a fee. These claims are entirely fabricated, and the scammers simply aim to steal money from desperate drivers.
How to Spot It:
- Rideshare companies have established procedures for drivers to appeal deactivations through official channels, typically within the driver’s app or online portal.
- Never pay anyone outside the rideshare platform to appeal a deactivation.
- Report any individuals or services promising to expedite the deactivation appeal process for a fee to the rideshare platform.
Fake Account Takeovers
Scammers may obtain access to a driver’s account through various methods, like phishing or malware attacks. Once in control, they can accept rides, collect fares, and even change the driver’s bank account information to steal earnings.
How to Spot It:
- Enable two-factor authentication (2FA) on your rideshare account.
- Be wary of unrecognized login attempts or changes to your account settings.
- Regularly monitor your account activity and earnings for any discrepancies.
Impersonation Scams with “Urgent” Support
Scammers, posing as rideshare support representatives, may call or text drivers claiming urgent issues with their accounts or vehicle registrations. They may demand immediate action, pressuring drivers to share personal information or make payments through unconventional methods to resolve the “problem.”
How to Spot It:
- Rideshare support typically communicates through official channels within the app, not unsolicited calls or texts.
- Verify any claims of account issues by contacting the rideshare company directly through verified channels.
- Never share personal information or make payments based on unsolicited demands.
By being aware of these common scams and implementing simple precautions, rideshare drivers can significantly reduce their risk of becoming victims. Stay proactive and:
- Trust your instincts. If something feels off, it probably is. Don’t hesitate to cancel a ride if a passenger seems suspicious.
- Maintain clear communication. Keep all communication with passengers within the rideshare app.
- Report suspicious activity. Report any suspicious behavior, scams, or attempted scams to the rideshare platform promptly.
- Educate yourself. Stay informed about emerging scams by reviewing safety resources provided by rideshare companies and trusted sources.